Effective Date: 5.21.2026

At ISE Structural Engineers (“ISE,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website and related communications, including SMS/text messaging services powered through our RingCentral communication platform.

By using our website or opting into communications from ISE Structural Engineers, you consent to the practices described below.

 

Information We Collect

We may collect information directly from you when you:

• Complete a contact form
• Request information or a consultation
• Subscribe to updates or newsletters
• Apply for employment opportunities
• Register for events
• Opt in to receive SMS communications
• Contact us through email, phone, or other channels

 

Information collected may include:

• Name
• Company name
• Job title
• Mobile phone number
• Email address
• Mailing address
• Project details or inquiry information
• Any information voluntarily provided through forms or communications

 

We may also collect certain technical information automatically through our website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

 

How We Use Your Information

We use collected information to:

• Respond to inquiries
• Provide engineering and consulting-related information
• Deliver requested services
• Send project-related communications
• Provide customer support
• Improve website performance and user experience
• Send updates regarding company news, events, or resources
• Facilitate SMS communications
• Improve internal business operations

 

Cookies and Analytics

Our website may use cookies, analytics platforms, and similar technologies to improve website functionality and better understand visitor behavior.

These technologies may collect information regarding:

• Website pages visited
• Time spent on pages
• Referral sources
• Device and browser data

 

You may disable cookies through your browser settings, although certain website functionality may be affected.

 

SMS Communications & RingCentral Integration

ISE Structural Engineers utilizes RingCentral and related communication technologies to facilitate SMS messaging and business communications.

When you opt in to receive SMS communications from us, we may collect:

• Your name
• Mobile phone number
• Email address
• Any information voluntarily provided through forms or communications

 

We use this information to:

• Send SMS notifications, alerts, and updates
• Respond to inquiries
• Provide customer support
• Deliver project-related communications
• Send account or service-related messages
• Improve customer experience

 

SMS Consent

By providing your mobile phone number and affirmatively opting in, you consent to receive SMS communications from ISE Structural Engineers.

Message frequency may vary depending on your interactions with us.

Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe
• HELP for assistance

 

Consent to receive SMS messages is not required as a condition of purchasing services.

 

Information Sharing

ISE Structural Engineers does not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers and vendors solely for business operations and communication delivery purposes, including website hosting providers, analytics services, CRM platforms, and communication service providers such as RingCentral.

All third-party providers are expected to maintain appropriate safeguards and confidentiality obligations.

 

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, misuse, or alteration.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

 

 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to independently review privacy policies for third-party websites.

 

Children’s Privacy

Our website and services are not directed toward children under age 13, and we do not knowingly collect personal information from children.

 

Your Rights

Depending upon applicable laws, you may have rights regarding your personal information, including:

• Request access to collected information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw communication consent
• Request information regarding use of personal data

 

Requests may be submitted using the contact information below.

 

 

Changes to This Privacy Policy

ISE Structural Engineers reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

ISE Structural Engineers
Website: www.iseengineers.com
Email: info@iseengineers.com
Phone: (951) 600-0032
Address: 27369 Via Industria
Temecula, CA 92590

 

SMS Terms of Use

Effective Date: 5.21.2026

By opting in to receive SMS communications from ISE Structural Engineers, you agree to the following terms and conditions.

 

SMS Program Description

Subscribers may receive SMS messages related to:

• Appointment reminders
• Customer support updates
• Account notifications
• Service alerts
• Event updates
• Project-related communications
• Promotional or marketing communications (if applicable)

 

Message Frequency

Message frequency varies depending on user interactions and communication preferences.

 

Charges

Message and data rates may apply based on your wireless carrier plan.

 

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance:

Reply HELP to any message or contact:

Email: info@iseengineers.com
Phone: (951) 600-0032

 

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

 

Eligibility

You must be at least 18 years old or have authorization from a parent or legal guardian to participate in SMS communications.

 

Changes to Terms

ISE Structural Engineers reserves the right to update or modify these terms at any time.

Updated terms will be posted to this page.

Contact Information

ISE Structural Engineers
Website: www.iseengineers.com
Email: info@iseengineers.com
Phone: (951) 600-0032